What kind of graphic design services do you provide?
We are what you call a jack of all trades kind of business when it comes to design services. We provide web design, logo design, t-shirt design, product mock up, vehicle renderings, auto cad, business card, flyers, brochures, and many others. Our design prices vary from $25-75 per hr. depending the project.
What type of payments do you accept?
We accept Cash, Check, Money Order, and all major credit cards.
What is the client's involvement in the design process?
It varies depending the project, but a upfront layout or idea is usually the starting point and then we take our creative mind set and try to develop something to your likings. Then usually one to three reviews with the customer gets them happy with the look of their product.
Who own the copyrights on the works once they are finished?
The customer does.
How does your logo branding process work?
A lot like all our branding and design services work. The customer will pitch us and idea and we will run with it. Usually provide the customer with 2-3 drawings and analyze and go from there.
What kind of turn around time is it for the average website?
7-14 days, provided the customer provides us with information we have requested on time.
I need something designed yesterday. Can you help me?
Rush orders vary solely on the amount of workload that we currently have. Call for further details on if we can accomodate you.
I don't know where to start. What do I do?
Call us. We'll listen to your needs and tell you what your options are. A job may seem overwhelming until you have the right experts helping you out. We can put things in perspective and offer solutions that you may not have even considered.
How long will it take for my web site to be designed?
The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client. We try to set most website deadlines 14 days from the initial meeting upon signing of the contract to begin.
Will we need to have a meeting in connection with the website design?
We like to schedule a initial meeting to go over exact details for the site and signing of a contract to ensure that the work will be completed in a timely fashion. We usually like to have two revision meetings where the customer can make necessary changes if see fit before the launch date. After this the billing will begin, even if the client is not exactly happen upon the look of the site. Most communication will be done over the phone, email, or skype as those are fast avenues of contact because most of the information is digital which is easily shared between eachother.
Once my website is live, what other services do you offer for me?
We have monthly subscription plan set up that cover monthly maintience and reasonable updates to your site. No, this does not include a website overhaul (separate fee). We offer customer support to all of our customers and recommend them keep us updated on any problems or bugs they may have so we can fix them promptly.
Will my website design be 'Search Engine' Friendly?
We pride ourselves on our knowledge of SEO optimization. Unlike many people we do not use AdWords to pay to get your website moved up in google. We use Google Webmaster tools, correct sitemap formats, robot.txt files, submissions to google, very detailed meta tags/descriptions, and take every avenue possible to make sure that your website is as search engine friendly as possible. We will provide you with quarterly reports of how your website fairs in SEO Optimization and in terms of hits, visits, clicks, etc.
Does my website need a database?
This all depends on how much information you will be displaying on the website and if it is recurring information such as a ecommerce site. Note we charge extra for setting up databases and ecommerce sites. If you have a lot of content/products it will be beneficial to have database management encorporated on your website for storing information, maybe such as a login system, or a email list for newsletters to be sent out. This can vastly differ, but we will be able to discuss this more when we learn more about what exactly your website entails.
Do you offer web design & hosting?
Currently, only web design and we are hosting through Bluehost, which is a very reputable company with 99.99% website uptime. However in the near future we are planning on setting up our own hosting service and we will merge all existing websites to our hosting platform free of charge. Our prices will be comparable to some of the top competitors with local customer support.
Can I see how many visitors I have on my web site?
Every quarter, we will hold a meeting showing you the Google Analytics for your websites and all the reports of how much traffic is being ran through your website. We will have plenty of information to show you that will help you better understand your web site and what we can do to improve on it.
I already have a web site and need it updated. Can you help me?
We specialize in website updates, and previous website optimization to make it as current as possible with certain technlogies that I am sure you will benefit from. These are all things we can discuss if you contact us further.
Can I sell products on my website?
Yes, we offer eccommerce for a upgrade fee, but be wary that paypal will be the only form of payment accepted. Credit cards will only be able to be accepted if a merchant account is set up.
If you still have questions that have not been answered above do not hesistate to call us and we will be more than glad to help you. If you are short on time send a email to HERE and we will answer any questions you have as thoroughly as possible or we can call you on your time.
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